Docs / source reviewed
jev-demo
Route customer messages in one decision round
How this project uses Jev
- Input
- A customer message and predefined routing tree
- Jev decides
- Categories at each level, human handoff, and frustration
- Code executes
- Code follows the tree or hands off early
Evidence and limitations
Querying the whole tree in parallel is an implementation strategy. The example does not establish equivalent results across all support scenarios.
This project has not been run independently here. Author-reported results are not independently verified results.